Other Germany Invoice Questions Internal

What should I do if I have questions about invoice charges and line items?

Please reach out to Velocity Global through your normal process, and we will help you if you have any questions relating to invoice charges.

What are the taxes listed on the invoice, and why might they be different on each invoice?

Please see the Line-Item Descriptions article for more information on individual taxes.

Tax amounts may fluctuate depending on the invoice and/or time of year, though they should remain relatively consistent in Germany. Any kind of compensation outside of a supported employee’s regular salary is also subject to taxes, so if a supported employee receives a one-off bonus or another kind of payment, the amount of tax due will also increase. 

Additionally, if the supported employee goes on sick leave, parental leave, maternity leave, or paternity leave, the compensation paid to the supported employee (and therefore the taxes due) may decrease because of payment coming from social security funds.

How can I receive a deposit refund?

You can expect to receive your deposit refund 45 days after the termination date of your supported employee.

Can I view invoices in your technology platform?

Yes, you can view our invoice packages using Velocity Global’s cloud-based web application.