Other United States Invoice Questions Internal

What should I do if I have questions about invoice charges and line items? 

Please reach out to Velocity Global through your normal process, and we will help you with any questions relating to invoice charges.

What are the taxes listed on the invoice, and why might they be different on each invoice?

Please see the Line-Item Descriptions article for more information on the individual taxes.

How can I receive a deposit refund?

You can expect to receive your deposit refund 45 days after the termination date of your supported employee.

Can I view invoices in your technology platform?

Yes, you can view our invoice packages using Velocity Global’s cloud-based web application.