Why do we have a different point of contact when onboarding supported employees in the U.S.?
Due to the nuances of hiring in the United States, where laws vary due to federal, state, and local legislation, we have a dedicated team of U.S. employer of record experts to assist you when onboarding supported employees in the U.S.
What is the status of the onboarding of a supported employee in the U.S.? I'm not able to view this information in eRecruit.
Your U.S. EOR Client Account Manager can provide you with the status of each onboarding. Please connect directly with them.
Why do I have to approve time (and expenses, where applicable) in eRecruit? Can you do it for me?
eRecruit is our system of record for U.S. supported employees and it is where they enter their time and expenses. Since you will be invoiced for the approved hours and expenses entered by the employee, it is your responsibility to review and approve or reject the time and expenses entered to avoid any overpayment.
We can do this on your behalf, however, we require an email authorizing us to do so.