When do you issue invoices?

In the Netherlands, a country with one payroll cycle each month, invoices are sent in the middle of the month. You may receive a second invoice at the end of the month for any unbilled items.

Why am I not receiving invoices in a timely manner?

There are a number of factors that influence when your invoice arrives. Please submit a ticket via the Help widget below if you have any questions or concerns around timeliness of invoices.

When will we receive our first invoice?

You should receive your first invoice in the month the supported employee starts in the payroll. Starting in the payroll is dependent on documents and social security numbers being available, so it is possible for it to be backdated.